A. Account Information

• Name

• Email address

• Phone number

• Company name

• Organization name

• Username

• Password credentials (encrypted)

• User role and permissions

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Examples of users include:

• Transportation company administrators

• Dispatchers

• Drivers

• School personnel

• Childcare providers

• Parents and guardians

• Authorized riders

 

B. Transportation Information

We may collect:

• Route assignments

• Pickup locations

• Drop-off locations

• Attendance records

• Rider status updates

• Transportation schedules

• Vehicle assignments

• Route completion records

• Arrival and departure timestamps

 

C. Rider Information

Organizations using Busly may upload:

• Rider name

• Rider photograph

• Pickup address

• Drop-off address

• Parent or guardian information

• Emergency contacts

• Transportation preferences

• Attendance history

Busly does not require riders to create individual accounts.

 

D. Driver Information

We may collect:

• Driver name

• Driver photograph

• Driver contact information

• Vehicle assignments

• GPS location information

• Route activity

• Driver attendance

• Operational records

• Safety inspection records

 

E. Location Information

Busly utilizes GPS and location technologies to support transportation operations.

Location information may be collected from:

• Driver mobile devices

• Vehicle tracking systems

• Authorized transportation equipment

Location information may include:

• Real-time location

• Route history

• Estimated arrival times

• Navigation information

• Attendance verification data

 

Depending on user permissions and device settings, location data may be collected while the application is in use and, where authorized, while running in the background.

 

F. Device Information

We may collect:

• Device type

• Operating system

• Browser type

• Mobile device identifiers

• IP address

• Application version

• Crash reports

• Diagnostic information

 

G. Communications Data

When using Busly communications features, we may collect:

• SMS messages

• Push notification activity

• In-app messages

• Customer support communications

• Email communications

 

H. Payment Information

When payments are processed through our platform, payment information may be collected by authorized third-party payment processors.

Busly does not store full payment card numbers.

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2. HOW WE USE INFORMATION

We use collected information to:

• Provide transportation services

• Manage routes

• Monitor transportation operations

• Facilitate communications

• Generate attendance records

• Provide GPS tracking services

• Improve platform functionality

• Authenticate users

• Process payments

• Respond to support requests

• Detect fraud and misuse

• Comply with legal obligations

• Protect rider safety

 

3. LOCATION SERVICES AND GPS TRACKING

Busly's core functionality relies on location services.

Location data may be used to:

• Track vehicles

• Provide arrival notifications

• Display route progress

• Generate transportation reports

• Improve routing efficiency

• Enhance rider safety

Users may disable location permissions through their device settings; however, certain platform features may not function properly if location services are disabled.

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4. PUSH NOTIFICATIONS

Busly may send push notifications regarding:

• Vehicle arrival updates

• Route changes

• Transportation alerts

• Emergency notifications

• Service announcements

Users may manage notification preferences through their device settings.

 

5. SMS COMMUNICATIONS

Busly may utilize SMS services for:

• Arrival notifications

• Transportation alerts

• Route updates

• Emergency communications

Busly may use third-party messaging providers, including Twilio or similar providers.

Message and data rates may apply.

Users may opt out of non-essential SMS communications where permitted by law.

 

6. PAYMENT PROCESSING

Busly may utilize third-party payment processors including:

• Stripe

• Authorized merchant processors

Payment transactions are governed by the privacy policies and terms of those providers.

Busly does not store complete payment card information on its systems.

 

7. HOW WE SHARE INFORMATION

We do not sell personal information.

Information may be shared with:

Authorized Organizations

• Transportation providers

• Schools

• Educational institutions

• Childcare providers

• Government agencies when required

Service Providers

• Cloud hosting providers

• Mapping providers

• Communication providers

• Payment processors

• Analytics providers

Legal Requirements

We may disclose information if required by:

• Court order

• Subpoena

• Government request

• Applicable law

Business Transactions

Information may be transferred in connection with:

• Merger

• Acquisition

• Sale of assets

• Corporate restructuring

​

8. GOOGLE MAPS, APPLE MAPS, AND THIRD-PARTY SERVICES

Busly may integrate with:

• Google Maps

• Apple Maps

• Twilio

• Stripe

• Cloud service providers

• Analytics providers

These services operate under their own privacy policies.

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9. CHILDREN'S PRIVACY

Busly is designed to support transportation services that may involve minors.

Busly does not knowingly collect personal information directly from children without authorization from:

• Parents

• Guardians

• Schools

• Childcare providers

• Transportation organizations

Information regarding minors is processed solely for transportation operations and related services.

If you believe a child has provided personal information in violation of applicable laws, please contact us immediately.

 

10. DATA SECURITY

Busly employs industry-standard safeguards including:

• Encryption in transit

• Encryption at rest where applicable

• Role-based access controls

• Authentication controls

• Security monitoring

• Access logging

• Backup procedures

No system can guarantee absolute security.

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11. DATA RETENTION

We retain information only as long as necessary to:

• Provide services

• Meet contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on the type of information involved.

 

12. USER RIGHTS

Depending on your jurisdiction, you may have rights to:

• Access information

• Correct information

• Delete information

• Restrict processing

• Object to processing

• Receive a copy of information

• Withdraw consent

Requests may be submitted using the contact information provided below.

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13. CALIFORNIA PRIVACY RIGHTS

Residents of California may have additional rights under applicable privacy laws, including rights to:

• Know what information is collected

• Request deletion

• Request correction

• Access categories of information collected

Busly does not sell personal information.

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14. INTERNATIONAL DATA TRANSFERS

Information may be processed and stored in the United States or other jurisdictions where our service providers operate.

When transferring data internationally, we implement reasonable safeguards designed to protect personal information.

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15. ACCOUNT DELETION REQUESTS

Users may request deletion of their account and associated personal information by contacting:

privacy@busly.tech

Certain information may be retained where required by law, contractual obligations, or legitimate business purposes.

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16. CHANGES TO THIS PRIVACY POLICY

Busly may update this Privacy Policy periodically.

Material changes will be posted through:

• Our website

• Mobile applications

• Administrative dashboards

• Other appropriate communication channels

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

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17. CONTACT US

Busly Technology LLC
Website: Busly Technology
Email: privacy@busly.tech